Are there problems with bt broadband

SkyUK I am fed up at the total lack of support for my faulty broadband, it is impossible to speak to a person. I'm paying you for it but you can't give me an appointment for weeks. No WiFi. But you want my money. Utter disgrace. Ombudsman next. I have rebooted but still pink.. HELP please.

When my Internet is still down and I've not had any kind of resolution Inexcusable, poor customer service. I never use it…too pricey and all i get is spam calls…every time!!!

So it's now Saturday 13th November, a full 10 days from my promised overnight distribution of a temporary solution for having no internet in my house. How is this possible? I have a lot of time for the people in customer support, they are always polite But I always have to chase things up.

Still need help? Text HELP followed by your landline number to charges may apply at your standard rate. Get support from our broadband help pages. Get help to fix your problem. Monday-Friday 8am- 9pm Saturday and Sunday 8am - 8pm.

Use troubleshooter. Log in to troubleshooter. Get support from our TV help pages. We're proud to use the EE network for our mobile service. To check your mobile signal status, use the EE coverage and network checker. Getting the best from your router. Broadband self-help. If that doesn't work The fastest way to solve this kind of problem is to contact the company you get your phone or broadband from.

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